Contact Support

If you need help with the Futurium platform, you should contact the team best placed to support your request, depending on the nature of the issue.

Contact Community Managers 

For questions related to a specific group, its content or its management, you can contact the Community Managers. 

To do so:

• Log in to the platform.
• Go to the homepage of the relevant group.
• Click the "Contact community manager(s)" button at the bottom of the page.
• Enter your message.
• Answer the antispam question.
• Click “Send”.

The Community Managers will receive your message and reply as soon as possible.

Contact the Futurium Support Team

For technical support related to the platform, you can contact the Futurium Support Team. 

The support team can be contacted for matters such as:

• Technical issues encountered while using the platform.
• Requests to create a new group.
• Questions about the management of groups.
• Reporting spam or abusive content.
• Broken links in notification emails.
• Missing access to groups. 
• Suggestion for new features.

To contact the team:

• Use the contact form.
• Select the reason for your request. 
• Enter your message. 
• Answer the anti-spam question. 
• Click “Submit”.

The Futurium Support Team will respond as soon as possible.

Contact EU Login Support Team 

If you encounter any login issues, please contact the EU Login Support Team at EU-LOGIN-EXTERNAL-SUPPORT@ec.europa.eu.