Under the “Comments” tab, you can find, review, and manage submitted comments in the group.
You can use the available filters to locate specific comments, then apply bulk actions to one or more selected items.
The table with the list of comments also provides key information at a glance and gives direct access to moderating, replying to, or deleting individual comments.
Search filter
Use the search filters to find comments by:
- Text
- Published (Yes/No)
- Author name
- Posted in (title of the post)
Once you have selected the relevant criteria, click “Apply” to display the matching results in the list below.
Bulk Actions
Below the search filters, choose one of the available bulk actions to manage selected comments. Available actions include:
- Publish (make visible to users in the group)
- Unpublish (hide from public view)
- Delete (permanently remove)
Apply to selected items
Select one or more comments from the table, then click Apply to selected items to perform the chosen action on all selected comments at once.
List of Comments
The table lists all available comments. Drafts or Unpublished are visually distinguished with a light pink background to make them easier to identify.
The table contains the following columns:
- Subject: Displays a snippet of the comment text. Click to open the full comment and access options to view, edit, reply, or delete.
- Author: Shows the name of the commenter. Click the name to view their profile (if available).
- Posted in: Displays the title of the post the comment belongs to.
- Status: Indicates whether the comment is Published or Unpublished.
- Updated: Displays the date and time of the most recent edit or moderation action.
- Operations: Provides quick access to actions such as Edit or Delete.
Behaviour Notes
- Clicking a comment opens its detail view, where moderation and reply actions are available.
- Bulk actions only apply to the comments currently selected in the table.
- Publishing or unpublishing a comment changes its visibility to end users.
- Deleting a comment permanently removes it from the group.
Download CSV
To export the table data, click “Download CSV” link, located at the bottom of the page.
By default, this will download the entire table. If filters are applied, it exports only the filtered data currently displayed in the table.
Comments moderation
Comment moderation helps ensure that discussions remain respectful, relevant, and aligned with the platform’s participation rules. It provides a way to prevent inappropriate, abusive, off-topic, or spam content from being published immediately, while maintaining a safe and constructive environment for users.
When comment moderation is enabled, newly submitted comments are not published straight away. Instead, they are placed in a moderation queue, where authorised users (Moderators and Managers) can review them before they appear publicly.
When the user add the comment and save it, they will see a status message on the platform “Your comment has been queued for review by site administrators and will be published after approval.”
During this review, comments can be approved and published, or rejected if they do not comply with the applicable rules and guidelines.
- If approved, the comment becomes visible on the group site.
- If not approved, it remains unpublished.
Practical workflow:
- User submits a comment.
- Comment enters the moderation queue.
- Moderator or Community Manager reviews it.
- Comment is approved and published, or left unpublished or rejected.