Notifications

This section explains how to manage notifications so you receive the updates that matter to you, both at group level for Community Managers and at personal level for individual users.

The platform offers two complementary ways to manage notifications.

Group-level settings

Community Managers can configure group-level notification settings for their community. These settings determine which notification options are available within the group.

User-level settings

If notifications are enabled for the group, users can manage their own notification preferences in their profile settings, choosing whether they receive notifications and how often. 

Please note that in groups where notifications are enabled, user notifications are turned off, the default notification frequency is set to “Never”. If users wish to receive notifications, they must manually activate them in their profile settings via “My Account” > “Notification Settings”.