The new eGovernment Action Plan 2016-2020 aims:

• to modernise public administration,
• to achieve the digital internal market, and
• to engage more with citizens and businesses to deliver high quality services.

The Action Plan will support the coordination and collaboration at European Union level. Through the joint efforts between Member States and the Commission, the availability and take-up of eGovernment services can be increased, resulting in faster, cheaper and more user-oriented digital public services.