Whilst the AI Act is now passed an applicable in the EU, as with the introduction of all new legislations, there is a period of uncertainly as to what it means and how ordinary citizens can benefit from it.
It is important to highlight at this stage that the AI Act is a multidirectional information flow, especially in a digital age and a wide number of digital apps that are available. Whilst a regulator undertaking is to ensure that the AI Act is well applied, it is also a citizens undertaking to raise appropriate alerts when they feel that the Act is being violated.
It is not expected that an ordinary citizen will be conversant with every detail of the act, however, when a citizen feels violated, aggressed or mis-interpreted whilst using a digital product, they should have an appropriate forum where they could lodge their concern. Some examples that should be alerted to the AI Act are:
- Getting approached by digital vendors suggesting a particular act or decision in their daily activities
- Getting constant communications to suggest products or services whilst a customer is making a purchase decision
- Being suggested a financial product or service that would suit the customer
- Product or service that use a customer profile such as suggesting specific product for a man or a woman on a constant basis
- Providing directions whilst undertaking Professional activities such as Engineering, Accounting or Medicine
- Having a consistent Black-Box interaction with the end user
A new portal such as AIAware.EU could be launched where citizens can lodge their experiences and concerns. This would be vital for data collection and further analysis for the Act.
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