Reducing Human Bias
Humans are inherently bias. Even when striving for inclusiveness, HR professionals may subconsciously lean toward a particular candidate… for instance, someone who is more like the recruiter. Another potential bias, language bias; people’s subconscious word associations could indicate a particular preference.
Now, thanks to AI, algorithms can be designed to help employers identify and remove these biases. That potentially translates to better hiring communications and attracting a more diverse group of candidates. Those same algorithms can also find candidates who may have been screened out due to human bias. To put it in context, AI allows managers to go beyond gut feelings and rely on data-driving assessments.