Ubiquitous services (computers, mobiles, tablets)

In general, there has been an increase in mobile “apps” but according to the 2016 European Benchmark Report  only 1/3 of public service websites are mobile friendly in the EU . Specifically, some mobile apps for eGovernment services are provided in eGovernment portals in the EU, but in general there is a lack of mobile apps. As mobiles are fast becoming the main device through which people access the internet, it is imperative that more services are provided through mobile friendly websites or apps that would open access to a greater number of citizens.
For general health practice, there has been a call to integrate mobile health infrastructure with clinical information systems and the electronic medical record, to support chronic disease patients through messaging and reminders for self-management support, laboratory test scheduling, and medication management. Also, there is a need for more mobile solutions and better network connections to allow staff to be connected while on home visits.
There is also a need for Mobile applications that support people with disabilities, for example applications for mobility in public transportation for people with visual impairment.