EIP on AHA partners created a set of 12 Blueprint personas. These aimed at identifying the health and care needs of the population. The persona profiles included aspects of a persona's daily life, such as family life, interests and hobbies, and medications taken.
The Blueprint personas have proved highly effective and a number of organisations have reused them to:
- improve care pathways
- visualise end users
- identify needs
- help to analyse processes, data, roles and financial flows
- train and educate healthcare professionals and other health and care actors
- To enable further organisations to reap the benefits of the personas, a Guide to selecting and using a Blueprint persona has been developed.
Italian translations of the personas, created in the autonomous province of Trento as part of the ProMIS network, are also available here: https://www.trentinosalute.net/Aree-tematiche/Innovazione-e-ricerca/Internazionalizzazione-del-sistema-sanitario/Blueprint.
The personas list is as follows:
- Rose (child, generally well)
- Leila (working age adult, generally well)
- Randolph (retired, generally well)
- Teresa (aged 80+, generally well)
- Millie (young adult, with chronic conditions and social needs)
- Nikos (working age adult, with chronic conditions and social needs)
- Eleni (retired, with chronic conditions and social needs)
- Maria (aged 80+, with chronic conditions and social needs)
- Ben (child, with complex needs)
- Antonio (woking age adult, with complex needs)
- Procolo (retired, with complex needs)
- Jacqueline (aged 80+, with complex needs)
All personas can be downloaded in English below, as well as a guide on how to choose a persona.